Frequently Asked Questions

Customer Services Email --> [email protected]

How can I contact you? 

Our customer service email is [email protected]

How long does it take to receive my order?

We typically ship orders within 7-10 Business Days. 

Items will ship from multiple warehouses all located in the continental USA!

How can I track my order? 

You will receive an email upon creation of the shipping label, which means your order is getting ready to be shipped. You'll receive a link to track your order.  

How can I exchange an item? 

Hassle-free returns! Please email support@wodshop.com with your name, order #, and reason for returning. If the exchange is due to a packaging error, defect, or manufacturing issue, we will cover the cost to return the item. If not, you just have to cover the shipping and we'll send you out a new item at no extra cost. 

*There are no returns for custom items. Those sales are final. 

Do you offer refunds? 

Absolutely. If you don't love your WODshop item, we will refund your money. Refunds must be processed within 60 days of your purchase date. Item must be in the same condition as you received it.